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Spot on Support (SOS)

Atos Medical is excited to now offer an on-demand, virtual support program for clinicians, known as Spot on Support or SOS. Through a HIPAA-compliant application, you have one-on-one phone or live, interactive video conferencing access to the Atos Clinical Education Team instantly.  Simply call 1.414.928.4999, Press Option 1 for INSTANT ACCESS or Option 2 for PLANNED ACCESS.  It’s that easy!

What is SOS?
  • Instant or planned clinical support weekdays 8am-6pm CT
  • Video 1-on-1 option available
  • Clinical Support at your fingertips, when you need it!

Watch the video to learn more!

When to use SOS?

We know that the day of a healthcare provider (HCP) can be busy. SOS was developed to help make your job easier by providing support when you need it. Our clinical education team is available to HCPs on weekdays, for instant live chat.  When a phone call is not enough, we have video conference available. It’s just like we’re with you in the clinic!

What do you need for an SOS meeeting?

There is no need for additional software – the SOS video conference can be accessed via a link with one click.

What are HCPs saying about SOS?

“I love the availability of the clinical educator…It makes me feel like I have support, and I’m not alone. Thank you, please never get rid of this! “  MGC, Ft. Lauderdale, FL

“It’s the next best thing to having you in the room. It would be amazingly helpful if I needed your eyes during a TEP change due to complexities that I had not encountered or did not know how to manage.”  TA, Minneapolis, MN


Atos Medical SOS program uses a HIPAA-compliant service that provides secure and encrypted audio, video chat and screen sharing information. This service is intended for clinicians only. We are unable to offer SOS directly to patients. If your patient will be present during a video chat, you will need to obtain their permission prior to the call. SOS is not available on weekends, observed US holidays and when Atos offices are closed.