Spot on Support (SOS)
Atos Medical is excited to now offer an on-demand, virtual support program for clinicians, known as Spot on Support or SOS. Through a HIPAA-compliant application, you have one-on-one phone or live, interactive video conferencing access to the Atos Clinical Education Team instantly.
Simply call 1.414.928.4999.
Option 1 - INSTANT ACCESS: Laryngectomy
Option 2 - INSTANT ACCESS: Tracheostomy
Option 3 - PLANNED ACCESS
It’s that easy!
What is SOS?
- Instant or planned clinical support weekdays 8am-6pm CT
- Video 1-on-1 option available
- Clinical Support at your fingertips, when you need it!
Watch the video to learn more!
Atos Medical Inc - Spot on Support (SOS)
When to use SOS?
We know that the day of a healthcare provider (HCP) can be busy. SOS was developed to help make your job easier by providing support when you need it. Our clinical education team is available to HCPs on weekdays, for instant live chat. When a phone call is not enough, we have video conference available. It’s just like we’re with you in the clinic!
What do you need for an SOS meeting?
There is no need for additional software - the SOS video conference can be accessed via a link with one click.
What are HCPs saying about SOS?
“I love the availability of the clinical educator…It makes me feel like I have support, and I’m not alone. Thank you, please never get rid of this! “ MGC, Ft. Lauderdale, FL
“It’s the next best thing to having you in the room. It would be amazingly helpful if I needed your eyes during a TEP change due to complexities that I had not encountered or did not know how to manage.” TA, Minneapolis, MN
SOS Instructional Videos
Quick-reference videos for common clinical situations
Categories
All
Applying a Provox Life Adhesive
How to use LaryTube with Ring
Selecting a Provox Life Adhesive
Sizing and Placing Provox Life LaryButton
Provox ActiValve and Provox2 steps for insertion
Voice Prosthesis Replacement
Using Provox TwistLock and Capsule to prepare Provox Vega for insertion
How to insert Provox Vega and Provox Vega XtraSeal using System Insertion
How to overshoot Provox Vega and Provox Vega XtraSeal using System Insertion
How to insert Provox Vega and Provox Vega XtraSeal using Tube Insertion
How to overshoot Provox Vega and Provox Vega XtraSeal using Tube Insertion
How to insert Provox Vega using Capsule Insertion
Atos Medical SOS program uses a HIPAA-compliant service that provides secure and encrypted audio, video chat and screen sharing information. This service is intended for clinicians only. We are unable to offer SOS directly to patients. If your patient will be present during a video chat, you will need to obtain their permission prior to the call. SOS is not available on weekends, observed US holidays and when Atos offices are closed.